Maria S.
Date unavailable
Yelp★★★★★
...Mike and his coworker were professional and respectful of our home, taking great care throughout every stage of the restoration process...
Customer experiences
Reviews
Real restoration experiences shared on Yelp, Google, Thumbtack, BBB, and Houzz.
YelpRazvan S.
Date unavailableYelp★★★★★
...Alex came over to fix several issues and worked quickly and efficiently. The repairs were handled professionally, and the final result was excellent...
Amy C.
Date unavailableYelp★★★★★
...He was very professional and wore protective booties over his shoes, helping keep our home clean while completing the work...
Fred Hatfull
Date unavailable
Google★★★★★
...They were communicative, responsive, careful, and thorough. Mike calmly explained the moisture measurements, mitigation options, and what each step would involve...
Fletcher Foti
Date unavailableGoogle★★★★★
...Mike and his team worked hard, communicated clearly, and stayed polite throughout the project. Everything was completed on time and within budget...
Johnny Davis
Date unavailableGoogle★★★★★
...The team was professional, thorough, courteous, and communicative. Their specialized equipment found the leak, and they clearly explained the recommended remediation steps...
Collen L.
Date unavailable★★★★★
...Mike’s team assessed the moisture in our floor and cabinets, explained what needed removal, and worked through weekends and holidays to remove damaged materials and mold...
Soham M.
Date unavailable★★★★★
...Mike responded within an hour, quickly handled the washing machine leak, and installed fans and dehumidifiers. Everything was fully dry in under a day with no major damage...
Royce R.
Date unavailable★★★★★
...They responded quickly, contained the affected spaces, removed waterlogged drywall, and monitored the drying. They also coordinated with our insurance adjuster, which was a huge help...
Leslie V.
Date unavailable★★★★★
...The team was meticulous and dedicated to making the customer experience as positive as possible. Their careful work and professionalism stood out...
Brendan C.
Date unavailable★★★★★
...They answered every question during the consultation and provided helpful guidance. The experience left a strong impression for any future water-damage needs...
Asako M.
Date unavailable★★★★★
...The consultation was thorough, knowledgeable, and honest. The likely cause of the water intrusion was explained clearly, along with practical next steps...
Justin Wee
Date unavailable
Houzz★★★★★
...The team documented the rain damage, dried the affected areas, treated mold, repaired the walls, and followed up until the insurance claim moved forward...
Billy Lagor
Date unavailableHouzz★★★★★
...They responded quickly to urgent leaks and worked nights and weekends. Their calm, professional approach made a stressful situation much easier...
Praveen T.
Date unavailableHouzz★★★★★
...Mike arrived within two hours, completed a moisture assessment, prepared an insurance estimate, and later repaired and repainted the damaged ceiling...
Aradhika G.
Yelp★★★★★
“We had a water heater leak overnight which flooded our whole living room. We contacted Mike at Water’s Fault and they were very thorough and patient with us and came right away despite being closed on that weekend. They were very professional and thorough about their process. We were very stressed and they were always very patient and explained everything at every step. I would really recommend them for anyone going through a water leak and needing help fixing it.”
Morgan M.
Yelp★★★★★
“I recently had the unfortunate experience of dealing with water damage caused by my upstairs neighbor’s burst pipe. It resulted in extensive damage to the ceiling in my bathroom and my beloved hardwood floors. Thankfully, I hired Water’s Fault, and their exceptional service and professionalism made the entire process smooth and stress-free. From the initial assessment through drying, the insurance process, and the completed repairs, their team provided outstanding communication, detailed documentation, and workmanship that exceeded my expectations.”
Billy L.
Yelp★★★★★
“These guys were incredible. We had serious damage from all the rain. They were fast, thorough, and incredibly proficient. They were very clear and helpful in their explanation of the work, timing, and cost. Super easy to work with. They are 100% our go-to for anything we need done in the house. I cannot recommend them enough.”
Praveen T.
Yelp★★★★★
“A minor water leak in my ceiling happened all of a sudden on a Sunday afternoon during a rainy day and I reached out to Mike via Thumbtack. He promptly replied and came to my home within the next two hours. He did a thorough analysis, provided a detailed report and estimate, and later completed the repair work. Mike is friendly, sincere, and meticulous. I would definitely work with him and his team on future projects and highly recommend him.”
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